Careers | HomeOne Technologies

Careers

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Technical Support Engineer

A tech support engineer should provide enterprise-level support and installation to customers, which are raised through different media They should research, diagnose, troubleshoot, and resolve the issues to the clients’ satisfaction.

We are an early age start-up which is working at present to put out a State of Art Home Automation System. We have created a product which has revolutionized the way customers stay at their Homes in India.

Our focus is making the use of remote controls, switches as insignificant as possible in the lives of people.

Requirements
  • Install and configure DEFT devices and system.
  • Monitor and maintain DEFT devices and system.
  • Configure DEFT devices and system.
  • Resolve issues related to the DEFT devices and system.
  • Prioritize and manage the workflow.
  • Diagnose, troubleshoot, and resolve issues by questioning customers about the issues they are facing in a detailed fashion so that they understand the nub of the problems.
  • Possess the ability to learn and work on changing and emerging technologies.
  • Be the first point of contact for clients for issues concerning their Automation systems and equipment.
  • Keep track of users’ system issues until they are resolved by adhering to the agreed timelines.
  • Resolve complex problems, engineers interact with clients through phone, emails or chats and provide unambiguously written instructions or technical manuals.
  • Maintain procedural documents and reports.
  • Follow standard procedures of their organizations to resolve issues by escalating them to the relevant internal departments.
  • Provide accurate feedback to customers promptly.
  • Ensure proper logging of all issues.
  • Follow up with clients to make sure their automation systems are functioning properly after troubleshooting.
  • Document technical knowledge in the knowledge database.
  • Train people on how to use different types of systems.
  • Monitor daily performance of technical systems.
Expectations
  • Install and configure DEFT devices and system.
  • Resolve issues related to the DEFT devices and system.
  • Be the first point of contact for clients for issues concerning their Automation systems and equipment.
  • Resolve complex problems, engineers interact with clients through phone, emails or chats and provide unambiguously written instructions or technical manuals.
  • Train people on how to use different types of systems.
  • Document technical knowledge in the knowledge database.
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Senior Sales Manager

The Senior Sales Manager will be responsible for assisting the organization in the development and implementation of its marketing, sales, business development, and public relations plans. This will be accomplished through developing, maintaining and expanding marketing channels/methodologies to the professional real estate community, established societies and the public at large.

Requirements
  • Excellent organizational skills, attention to detail, and the ability to prioritize in a changing environment
  • Must have excellent interpersonal skills and follow- up skills
  • Proactive problem prevention and issue resolution leadership ability
  • Leadership potential
  • Proficiency in Microsoft Word, Excel, Internet, and Outlook required
  • Ability to learn other software programs
  • Strong verbal and written communication skills required
  • Ability to work independently and as part of a team
  • Presentation Skills
  • Skills to build Client Relationships
  • Emphasizing Excellence
  • High Energy Level
  • Negotiation skills
  • Prospecting Skills
  • Zeal to meet Sales Goals
  • Creativity
  • Sales Planning
  • Independence of thought
  • Motivation for Sales
Expectations
  • Identifies business opportunities by identifying prospects and evaluating their position in the industry, researching and analyzing sales options.
  • Sells products by establishing contact and developing relationships with prospects, recommending solutions.
  • Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities, recommending profit and service improvements.
  • Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
  • Prepares reports by collecting, analyzing, and summarizing information.
  • Maintains quality service by establishing and enforcing organization standards.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks, benchmarking state-of-the-art practices, participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.
  • Provide accurate feedback on future buying trends to their respective employers.
Apply Now

Territory Sales Manager

The Senior Sales Manager will be responsible for assisting the organization in the development and implementation of its marketing, sales, business development, and public relations plans. This will be accomplished through developing, maintaining and expanding marketing channels/methodologies to the professional real estate community, established societies and the public at large.

Requirements
  • Excellent organizational skills, attention to detail, and the ability to prioritize in a changing environment
  • Must have excellent interpersonal skills and follow- up skills
  • Proactive problem prevention and issue resolution leadership ability
  • Leadership potential
  • Experience with third-party libraries and APIs.
  • Proficiency in Microsoft Word, Excel, Internet, and Outlook required
  • Ability to learn other software programs
  • Strong verbal and written communication skills required
  • Ability to work independently and as part of a team
  • Presentation Skills
  • Skills to build Client Relationships
  • Emphasizing Excellence
  • High Energy Level
  • Negotiation skills
  • Prospecting Skills
  • Zeal to meet Sales Goals
  • Creativity
  • Sales Planning
  • Independence of thought
  • Motivation for Sales
Expectations
  • Identifies business opportunities by identifying prospects and evaluating their position in the industry, researching and analyzing sales options.
  • Sells products by establishing contact and developing relationships with prospects, recommending solutions.
  • Maintains relationships with clients by providing support, information, and guidance, researching and recommending new opportunities; recommending profit and service improvements.
  • Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
  • Prepares reports by collecting, analyzing, and summarizing information.
  • Maintains quality service by establishing and enforcing organization standards.
  • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices; participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.
  • Provide accurate feedback on future buying trends to their respective employers.
Apply Now

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