Does DEFT require Internet to work?
Internet is not mandatory to use DEFT. You can use DEFT inside your Home premises from your Tab without internet and DEFT will continue to show its intelligence.
How to connect my mobile to the Tablet Server?
You just need to enter the username and password given to you and you are good to go.
How Do I Change My Username or Password?
You need to call at our 24X7 customer desk and request for a change of password or username. Only after authentication through a four digit pin, the caller shall be allowed to change his/her password.
Do I need to keep my Tablet Server ON all the time?
Yes, the Tablet actually acts as a local server and handles all the work. You need to keep it on at all times.
Will DEFT automatically reconnect after power-cut?
As soon as your router is up, DEFT will configure itself and get ready to work. You need not move a inch!
How does DEFT monitor the energy consumption of my Home?
DEFT is always monitoring the current flowing through your device. From there it calculates the current energy consumption of your individual appliance.
How accurate is the Energy Consumption report?
The Energy Consumption report is as accurate as you want it to be. The Energy Monitoring stops as soon as you put the Room Controller to Manual Mode. The longer you keep the Room Controller on Automated mode, the more accurate your energy report shall be. It has been tested to be 99.97% accurate under the lab conditions and 98% accurate under the typical household scenarios.
Upto when can I get my energy data?
You can get your energy data up till previous 2he months from the current date. If you want older data you need to get in touch with us, with a request.