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PRIVACY POLICY

Effective Date: 21/12/2017

At HomeOne Technologies, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase products, or interact with our services. By accessing our website or using our services, you agree to the practices described below.

  1. Information We Collect

We may collect the following categories of information:

a. Personal Information

Information you provide directly when:

  • Creating an account: name, email address, password, phone number, and mailing address.

  • Making a purchase: billing and shipping information, payment details (processed securely by third-party payment providers).

  • Contacting customer support: your name, email, and any additional information you choose to share.

b. Non-Personal Information

Automatically collected data when you interact with our website or services, including:

  • Browser type, operating system, and device type.

  • IP address, time zone, and language settings.

  • Pages visited, time spent on the site, and referral URLs.

c. Product Usage Data

If you use our IoT products, we may collect:

  • Device performance, settings, and usage logs.

  • Interactions with other connected devices.

  • Environmental data such as temperature, light, or motion, depending on the product.

d. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Enhance your browsing experience.

  • Understand user behavior and preferences.

  • Deliver tailored advertising.

You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information to:

  1. Process and fulfill your orders.

  2. Provide and improve our products and services.

  3. Communicate with you, including sending order updates and promotional offers.

  4. Enhance website functionality and user experience.

  5. Diagnose technical issues and ensure security.

  6. Analyze usage patterns for product and service improvements.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information:

  1. With Service Providers: Third-party vendors who assist with payment processing, shipping, analytics, or marketing.

  2. For Legal Compliance: When required to comply with applicable laws or respond to legal requests.

  3. In Business Transactions: During mergers, acquisitions, or asset sales, where your data may be transferred as part of the business assets.

4. Security of Your Information

We implement industry-standard measures to protect your personal information, including encryption, firewalls, and secure servers. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access and Portability: Request a copy of the information we hold about you.

  • Correction: Update inaccurate or incomplete information.

  • Deletion: Request the deletion of your personal data (subject to legal and operational obligations).

  • Opt-Out: Choose not to receive marketing emails by clicking the "unsubscribe" link in our communications.

To exercise these rights, contact us at support@homeonetechnologies.com

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

7. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Effective Date."

9. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Email: support@homeonetechnologies.com
Phone: +91 9007 9007 09

Mailing Address: 

Homeone Technologies LLP

Ground Floor, Below Saraswati Institute, Next to Chowki Dhani, Kharadi Annex, Wagholi - 412207

Thank you for trusting HomeOne Technologies with your home automation needs!

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